Vertical SaaS
Software built for a specific industry (like healthcare or construction) instead of trying to serve everyone.
What is Vertical SaaS?
Vertical SaaS is cloud software built specifically for one industry, like healthcare, construction, or restaurants.
Instead of generic tools that work for any business, vertical SaaS includes features that match how a specific industry actually operates. A construction platform might have built-in permitting workflows and safety compliance tracking. A healthcare app might handle HIPAA compliance and insurance billing out of the box.
Builders often start with vertical SaaS when they spot an underserved niche where generic tools fall short. You can charge more because you're solving real industry problems, not just offering another project management tool. Companies like Toast (restaurants) and Procore (construction) built billion-dollar businesses this way.
The tradeoff: smaller addressable market, but way less competition and customers who actually need what you built. Most vertical SaaS companies add embedded payments or lending to boost revenue per customer.
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Related Terms
A small-scale SaaS business built by solo founders or tiny teams, targeting a specific niche with minimal overhead and focused features.
A custom interface built on top of existing AI models like GPT-4 or Claude that adds specific features, workflows, or constraints for a particular use case.
A toolkit with pre-built code, libraries, and docs that lets you build apps for a specific platform without starting from scratch.
Using technology to handle repetitive tasks without human intervention, freeing you up for strategic work.
A set of rules that lets different software programs talk to each other and share data or functionality.
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